INTELLECTUAL PROPERTY & DMCA POLICY
Last Updated: December 21, 2025
1. INTRODUCTION
SellerPilot OÜ ("Company", "we", "us") respects the intellectual property rights of others and expects our users to do the same. This Intellectual Property & DMCA Policy explains how we handle claims of intellectual property infringement and outlines your responsibilities regarding the content you process using our Service.
2. USER RESPONSIBILITIES AND WARRANTIES
2.1. Content Ownership
The SellerPilot Service is a tool that allows users to automate the transfer of data (images, descriptions, titles) from one marketplace (e.g., Amazon) to another (e.g., eBay).
User Liability: You, the User, are solely responsible for the content you list using our software. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and publish the content you transfer.
No Verification: SellerPilot does not and cannot review all content processed by users. We act as a passive conduit for your data transfer.
2.2. Indemnification
You agree to indemnify and hold SellerPilot OÜ harmless from any claims, damages, or expenses (including legal fees) arising out of your violation of any third party's intellectual property rights (Copyright, Trademark, Patent, or Trade Secret).
3. OUR INTELLECTUAL PROPERTY (COMPANY RIGHTS)
3.1. Software and Content
The SellerPilot Service, including its source code, scripts, design, database structure, text, graphics, and logo, is the exclusive property of SellerPilot OÜ and is protected by Estonian and international copyright and trademark laws.
3.2. License to Use
We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service solely for your internal business purposes in accordance with our Terms of Service. You may not copy, modify, distribute, sell, or lease any part of our Service or included software.
4. COPYRIGHT INFRINGEMENT & DMCA NOTICE
Although SellerPilot is an Estonian company, we respect the standards set by the Digital Millennium Copyright Act (DMCA) and the EU Copyright Directive, as our users operate on global platforms like eBay and Amazon.
If you are a copyright owner (or an agent thereof) and believe that any content listed by a SellerPilot user infringes upon your copyrights, you may submit a notification pursuant to the DMCA by providing our Copyright Agent with the following information in writing:
- Signature: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of Work: Identification of the copyrighted work claimed to have been infringed.
- Identification of Material: Identification of the material that is claimed to be infringing (e.g., the specific eBay listing URL generated by our user).
- Contact Info: Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and email address.
- Good Faith Belief: A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- Accuracy Statement: A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
5. DESIGNATED COPYRIGHT AGENT
Please send all DMCA notices or intellectual property complaints to our designated agent:
- Attn: Legal / Copyright Dept.
- Company: SellerPilot OÜ
- Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia
- Email: support@sellerpilot.io (Subject Line: "DMCA Takedown Request")
6. TAKEDOWN PROCEDURE
Upon receipt of a valid DMCA notice:
- Investigation: We will review the claim. Since we do not host the listings directly (eBay/Amazon hosts them), we cannot "take down" a listing from the internet.
- Action: However, we can disable the SellerPilot user's access to the specific infringing content within our dashboard or, in severe cases, suspend the user's account.
- Notification: We will notify the user that a copyright complaint has been lodged against them.
7. COUNTER-NOTICE
If you are a User and believe that your content was removed (or your account disabled) by mistake or misidentification, you may file a counter-notice containing:
- Your physical or electronic signature.
- Identification of the material that has been removed.
- A statement under penalty of perjury that you have a good faith belief the material was removed by mistake.
- Your name, address, and telephone number.
8. REPEAT INFRINGER POLICY
SellerPilot OÜ adopts a strict policy regarding repeat infringers.
- Termination: We will terminate the accounts of users who are determined to be "repeat infringers."
- Definition: A repeat infringer is a user who has been notified of infringing activity more than twice or has had their access restricted due to IP complaints more than twice.
9. TRADEMARK COMPLAINTS
If you believe a user is infringing your Trademark (e.g., listing counterfeit items or misusing brand names), please follow the same procedure outlined in Section 4, but specify that the claim is regarding Trademark Infringement.
10. CONTACT US
For any questions regarding intellectual property rights, please contact:
- Email: support@sellerpilot.io
- Company: SellerPilot OÜ